Terms and Conditions

  1. Introduction: These terms and conditions govern your use of the services provided by ADVENTURE THRILLS through our website. By accessing or using our website, you agree to be bound by these terms and conditions.
  2. Services: We provide travel booking services, including but not limited to flights, accommodations, tours, and transportation. We act as an intermediary between you and travel suppliers to facilitate your travel arrangements.
  3. Booking and Payment: When you make a booking through our website, you agree to provide accurate and complete information. Payment for bookings is required at the time of reservation unless otherwise specified. We accept payment through various secure methods, and you agree to abide by the terms and conditions of any payment processor used.
  4. Travel Documents and Insurance: It is your responsibility to ensure that you have all necessary travel documents, including passports, visas, and health certificates, as required by the destination country. We strongly recommend purchasing travel insurance to protect against unforeseen events such as trip cancellations, medical emergencies, and lost luggage.
  5. Changes and Cancellations: Changes to bookings, including date changes, cancellations, and refunds, may be subject to fees and restrictions imposed by travel suppliers. We will make reasonable efforts to accommodate your requests, but we cannot guarantee that changes can be made. Any refunds will be processed according to the policies of the travel suppliers.
  6. Limitation of Liability: We act only as an intermediary between you and travel suppliers. We are not liable for any loss, injury, or damage resulting from acts of negligence, omissions, or errors of travel suppliers, including airlines, hotels, tour operators, and transportation providers. We are not responsible for any delays, cancellations, or changes to travel itineraries.
  7. Intellectual Property: All content on our website, including text, images, logos, and trademarks, is the property of [Travel Agency Name] or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content from our website without prior written consent.
  8. Privacy Policy: We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and disclose your personal information. By using our website, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
  9. Indemnification: You agree to indemnify and hold harmless ADVENTURE THRILLS, its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of or related to your use of our website or services.
  10. Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of INDIA. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of INDIA.
  11. Changes to Terms and Conditions: We reserve the right to update or modify these terms and conditions at any time without prior notice. The revised terms and conditions will be effective upon posting on our website. Your continued use of our website after any changes constitutes acceptance of the updated terms and conditions.

If you have any questions or concerns about these terms and conditions, please contact us.


Return Policy

  1. Eligibility: Our return policy applies to certain services booked through our website, including but not limited to flights, accommodations, tours, and transportation. Eligibility for returns is subject to the terms and conditions of the specific travel supplier and may vary depending on the type of service booked.
  2. Cancellation and Refunds: If you wish to cancel a booked service and request a refund, you must notify us in writing or through our designated communication channels as soon as possible. Cancellation requests are subject to the cancellation policies of the respective travel suppliers. Refunds, if applicable, will be processed according to the terms and conditions of the travel supplier.
  3. Fees and Restrictions: Cancellation fees, penalties, and restrictions may apply to cancellations and refunds, as determined by the travel supplier. These fees and restrictions vary depending on factors such as the time of cancellation, the type of service booked, and the terms of the booking.
  4. Non-refundable Services: Some services may be non-refundable or have stricter cancellation policies, as specified at the time of booking. These may include but are not limited to discounted or promotional fares, special event tickets, and non-flexible accommodation reservations.
  5. Processing Time: Refunds, if approved, will be processed within a reasonable timeframe, typically in accordance with the processing times of the travel supplier. It may take several business days for the refunded amount to reflect in your account, depending on the payment method and financial institution.
  6. Exceptions: In certain exceptional circumstances, such as natural disasters, pandemics, or government-imposed travel restrictions, travel suppliers may offer flexible cancellation policies or waive cancellation fees. We will make reasonable efforts to assist you in such situations, but we cannot guarantee refunds or waive fees beyond the terms established by the travel suppliers.
  7. Contact Us: If you have any questions or need assistance with cancellations and refunds, please contact our customer service team. We are here to help you navigate the process and address any concerns you may have.
  8. Policy Updates: We reserve the right to update or modify our return policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. It is your responsibility to review the return policy periodically for updates.

By using our website and booking services through us, you acknowledge that you have read, understood, and agreed to abide by our return policy and the terms and conditions set forth by the travel suppliers. If you do not agree with any part of this policy, please refrain from using our services.

Refund Policy

  1. General Policy: Our refund policy applies to eligible services booked through our website, including but not limited to flights, accommodations, tours, and transportation. Refunds are subject to the terms and conditions of the specific travel supplier and may vary depending on the type of service booked.
  2. Cancellation and Refund Requests: If you need to cancel a booked service and request a refund, you must notify us in writing or through our designated communication channels as soon as possible. Refund requests are subject to the cancellation policies of the respective travel suppliers. We will make every effort to assist you in processing your refund request efficiently.
  3. Refund Eligibility: Refunds are typically processed for cancellations made within the allowable time frame specified by the travel supplier. Eligibility for refunds is subject to the terms and conditions of the booking, including any applicable cancellation fees, penalties, or restrictions.
  4. Non-Refundable Services: Some services may be non-refundable or have stricter refund policies, as indicated at the time of booking. These may include but are not limited to discounted fares, promotional packages, and special event tickets. Please review the terms of your booking carefully before confirming your reservation.
  5. Refund Processing Time: Once a refund request is approved by the travel supplier, we will initiate the refund process. Refunds are typically processed within a reasonable timeframe, in accordance with the processing times of the travel supplier. Please note that it may take several business days for the refunded amount to reflect in your account, depending on the payment method and financial institution.
  6. Exceptions: In exceptional circumstances, such as natural disasters, pandemics, or government-imposed travel restrictions, travel suppliers may offer flexible refund policies or waive cancellation fees. We will make reasonable efforts to assist you in such situations, but we cannot guarantee refunds or waive fees beyond the terms established by the travel suppliers.
  7. Contact Us: If you have any questions or need assistance with refund requests, please contact our customer service team. We are here to guide you through the refund process and address any concerns you may have.
  8. Policy Updates: We reserve the right to update or modify our refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. It is your responsibility to review the refund policy periodically for updates.

By using our website and booking services through us, you acknowledge that you have read, understood, and agreed to abide by our refund policy and the terms and conditions set forth by the travel suppliers. If you do not agree with any part of this policy, please refrain from using our services.

Shipping Policy

Our travel agent website primarily deals with booking travel-related services such as flights, accommodations, tours, and transportation. As such, traditional shipping of physical goods does not apply. However, we provide the following information regarding the delivery of travel-related documents and tickets:

  1. Electronic Tickets and Documents: Most travel bookings made through our website involve electronic tickets and documents. Upon completion of your booking and payment, you will receive electronic confirmation and itinerary details via email. This includes e-tickets for flights, hotel reservation confirmations, tour vouchers, and any other relevant travel documents.
  2. Delivery Timeframe: Electronic tickets and documents are typically delivered to your email inbox shortly after the completion of your booking and payment. The exact delivery timeframe may vary depending on the type of service booked and the processing times of the respective travel suppliers. In most cases, you can expect to receive your e-tickets and documents within 24 to 48 hours of booking confirmation.
  3. Printing of Documents: Some travel documents, such as tour vouchers or hotel reservations, may require printing for presentation upon arrival at your destination. It is your responsibility to ensure that you have access to a printer to obtain physical copies of any necessary documents. Alternatively, you may be able to present electronic copies on your mobile device as per the requirements of the travel supplier.
  4. Special Delivery Arrangements: In certain cases where physical tickets or documents are required, such as for certain tour packages or event tickets, special delivery arrangements may be made. This could involve express shipping or courier services to deliver the documents to your specified address. Any additional fees associated with special delivery arrangements will be communicated to you at the time of booking.
  5. Contact Us: If you have any questions or concerns regarding the delivery of travel documents or tickets, please don’t hesitate to contact our customer service team. We are here to assist you and ensure a smooth travel booking experience.
  6. Policy Updates: We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. It is your responsibility to review the shipping policy periodically for updates.

Please note that our shipping policy primarily pertains to the delivery of electronic tickets and documents for travel services. If you have any specific concerns or require further clarification regarding the delivery of your travel-related documents, feel free to reach out to us for assistance.